SOC dash is a game-changer for security operations centers (SOCs). By streamlining operations with data-driven insights, SOC dash helps teams work more efficiently and effectively.
With SOC dash, teams can reduce the time spent on manual processes by up to 90%. This is a huge win for any organization, as it frees up resources for more strategic and high-value tasks.
By leveraging real-time data and analytics, SOC dash enables teams to identify and respond to security threats much faster. This proactive approach helps prevent breaches and minimizes the impact of incidents.
SOC dash's data-driven insights also help teams optimize their security controls and make more informed decisions about resource allocation.
Operational Challenges
SOCs are struggling to keep up with emerging technologies, including cloud migration, digital transformation, IoT technologies, and cybersecurity. This increasing complexity has led to a shortage in SOC teams.
Alert fatigue is a common issue, where SOC teams are overwhelmed with alerts and struggle to distinguish between genuine threats and false positives. The "cry wolf" effect also occurs, where teams raise the flag before thoroughly triaging an issue, causing unnecessary stress and resource allocation.
The people problem is another significant challenge, where SOCs face difficulties in hiring and retaining skilled security professionals. This shortage not only affects the team's size but also their ability to see the full security posture of their organizational operations.
Tracking KPIs and monitoring SOC efficiency is also a daily struggle for SOCs. Here are some of the operational challenges SOCs face daily:
- Alert fatigue
- The “cry wolf” effect (raising the flag before triaging)
- The people problem
- Tracking KPIs and monitoring SOC efficiency
The People Problem
The people problem is a significant challenge for SOCs, and it's not just about having enough staff. Reportedly, 70% of IT security leaders claim that it's extremely difficult to hire qualified SOC staff. This shortage of skilled talent has been exacerbated by cloud migration, as it's hard to find candidates with relevant skills.
Staff shortage is the biggest hurdle in the cybersecurity industry. If the SOC team doesn't have the expertise to make full use of their monitoring and security management tools, they'll be less effective and slower to respond. This is due to skill shortage.
Skill shortage goes hand-in-hand with knowledge shortage. Too little knowledge increases the likelihood that employees will fail to recognize problems. This leads to a failure to respond to real attacks.
Here are the three categories of the people problem that SOCs face:
- Staff shortage: the biggest hurdle in the cybersecurity industry
- Skill shortage: existing staff are left to fill gaps in their security skill portfolios
- Knowledge shortage: too little knowledge increases the likelihood of failing to recognize problems
Daily Standups with Sumo Logic Cloud Siem
Daily standups with Sumo Logic Cloud SIEM can be a game-changer for your cybersecurity operations. It fits perfectly into Zimmerman Carson's concept of the ”11 strategies of a world-class cybersecurity operations center” by acting as a continuous intelligence cloud platform during validation, disposition, and response.
Every day, your enterprise operations generate over 1.1 billion events, but Cloud SIEM filters them down to around 10,000 alerts at the disposition level. This is a significant reduction, but you still need to come up with a comprehensive incident report to measure efficiency and monitor the associated KPIs for detections.
Sumo Logic Cloud SIEM uses SOC dashboards to solve this pain point, providing a single pane of glass that captures all important correlations and displays trends and alert breakdowns in a given time window. This gives you a 40,000-foot view of all correlations, as well as a breakdown by alert summary, incident summary, and SOC KPIs.
The dashboards are powered by correlations generated by the SIEM software and account for the responsible analyst as well as responses for tracking KPIs. This level of visibility and organization can help you stay on top of your cybersecurity operations and make informed decisions.
Tracking and Optimization
Tracking and Optimization is a crucial part of SOC dash. Without it, you're left in the dark, unsure of what's working and what's not. Tracking KPIs and monitoring SOC efficiency helps improve the security program as a whole and acts as drivers for improvement.
The challenge is that there are no set benchmarks for SOC KPIs, making it highly subjective. This means you need to determine what you're trying to achieve with the program to establish meaningful benchmarks.
The good news is that you can track specific cybersecurity KPIs to measure your security. Smart SOAR's custom dashboards compare key metrics against predetermined benchmarks, including MTTR, MTTD, and more.
Tracking KPIs and Efficiency
Tracking KPIs and Efficiency is crucial for any Security Operations Center (SOC). The threat landscape is constantly evolving, and effective security programs require actionable information to make informed decisions.
SOC KPIs help improve the security program as a whole and act as drivers for improvement. However, there are no set benchmarks for SOC KPIs, making it challenging to determine meaningful benchmarks.
You can't measure your security without tracking specific cybersecurity KPIs. This is where tracking and reporting come into play, providing visibility into SOC trends and helping you identify problem areas.
Here are some key KPIs to track in your SOC:
- MTTR (Mean Time To Resolve)
- MTTD (Mean Time To Detect)
- Number of incidents by type
- Open and close tickets by analyst
Tracking these KPIs can help you identify bottlenecks and make continuous improvements to your SOC. By monitoring your KPIs in real-time, you can get a clear picture of your team's performance and make data-driven decisions.
Automating reporting can also help keep your analysts focused on their work, rather than spending time putting together reports. This can be achieved with a set schedule or triggered based on data.
By tracking and optimizing your SOC, you can improve your security posture and stay ahead of emerging threats.
Training
Training is a crucial aspect of SOC 2 compliance, and it's essential to offer annual security awareness training for your users.
This training can be given in-house or via a third party and should cover a broad variety of security topics, such as how to thwart phishing and social engineering attacks.
In addition to yearly security awareness training, users should receive additional training in their specific areas of focus, like developers being trained on secure coding practices.
The hours users spend on training need to be tracked, and at a minimum, this can be done with a sign-off sheet that's kept for audit purposes.
Comply is a free tool that includes everything you need to manage your SOC 2 project, including tracking each employee's yearly security awareness training.
Sumo Logic Features
Sumo Logic's Cloud SIEM acts as a continuous intelligence cloud platform during validation, disposition, and response.
It validates over 1.1 billion events generated from enterprise operations every day, filtering them down to around 10,000 alerts at the disposition level.
This involves validation of contextual information, tuning of false positives, and forwarding alerts to additional analysts.
Sumo Logic then applies basic rules and advanced correlation techniques to bring the alerts down to around 10 (plus) actionable alerts.
Cloud SIEM uses SOC dashboards to solve the pain point of creating a comprehensive incident report to measure efficiency and monitor associated KPIs for detections.
Effortless Compliance
Compliance can be a real pain point for security teams. Smart SOAR eliminates most of the time spent on compliance.
Regulatory reports are a thing of the past with Smart SOAR. Your team can focus on security tasks instead of gathering information.
Policy management is a crucial aspect of SOC 2 compliance. Policies can add up quickly, but you need a plan to keep them up to date.
As you create new policies and procedures, you'll likely change the way employees do their work. This can result in pushback, so it's essential to create a policy challenge/waiver form.
With the right tools, enforcing policies can be a breeze.
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Frequently Asked Questions
What is Dash security?
Dash security provides a comprehensive inventory of compliance controls across top cybersecurity standards, ensuring your organization's security and compliance needs are met. With Dash, security teams can easily track and manage compliance across multiple standards in one place.
What is considered a SOC?
A SOC is a command center where IT security experts monitor and protect organizations from cyber threats. It's a centralized facility where security teams work together to detect and respond to potential security breaches.
Sources
- https://www.sumologic.com/blog/how-using-cloud-siem-dashboards-and-metrics-for-daily-standups-improves-soc-efficiency/
- https://www.strongdm.com/blog/what-would-my-soc-2-dashboard-look-like
- https://d3security.com/capabilities/soc-management/
- https://docs.extrahop.com/9.1/display-dashboard-noc/
- https://www.crowdstrike.com/tech-hub/endpoint-security/customized-dashboards/
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